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Culture Change RX
Embark on a journey to the heart of healthcare, where we dissect the driving force behind every thriving organization: its culture. Drawing on her executive background and extensive work as a strategic coach, Capstone’s co-founder Sue Tetzlaff and guests will share actionable insights and practical steps for successfully navigating the people side of the business of healthcare. Join weekly to be equipped and inspired to uplevel the culture and unlock the next level of potential in your healthcare organization.
Podcasting since 2024 • 86 episodes
Culture Change RX
Latest Episodes
Culture Bytes: Culture Change in an Envelope: Thank You Notes
In this Culture Byte episode of Culture Change RX, Capstone’s Cofounder & CEO Sue Tetzlaff shares a Story That Inspires about one of the simplest yet most effective leadership tactics: writing thank you notes. She emphasizes that a...
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Season 2
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Episode 85
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11:56

Staff-Led Community Outreach That Works (Halle Pardun)
In this Culture Byte episode of Culture Change RX, Sue Tetzlaff engages in conversation with Halle Pardun (full time hospital Marketing Director and part time Capstone Coach) about the importance of community mindedness in community hospitals. ...
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Season 2
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Episode 84
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33:56

Culture Bytes: From Standouts to Standards: Service Patients Can Count On
In this Culture Byte episode of Culture Change RX, Capstone’s Cofounder & CEO Sue Tetzlaff discusses the critical importance of service excellence in healthcare. She emphasizes that exceptional patient experiences should be safe, satisfying...
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Season 2
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Episode 83
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29:56

Beyond Semantics: Mission and Vision as Strategic Force (Michelle Franklin)
In this episode of Culture Change Rx, Sue Tetzlaff engaged in conversation with Michelle Franklin, CEO of Sullivan County Community Hospital in Sullivan, Indiana, to discuss the importance of mission, vision, and values in the context of a comm...
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Season 2
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Episode 82
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29:17

Culture Bytes: Financial Uncertainty & Company Culture
In this episode of Culture Change RX, Sue Tetzlaff discusses the impacts of financial uncertainty on workplace culture, particularly in healthcare organizations. She emphasizes the importance of trust in leadership, employee engagement, and the...
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Season 2
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Episode 81
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13:22
