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Culture Change RX
Embark on a journey to the heart of healthcare, where we dissect the driving force behind every thriving organization: its culture. Drawing on her executive background and extensive work as a strategic coach, Capstone’s co-founder Sue Tetzlaff and guests will share actionable insights and practical steps for successfully navigating the people side of the business of healthcare. Join weekly to be equipped and inspired to uplevel the culture and unlock the next level of potential in your healthcare organization.
Culture Change RX
Latest Episodes
Culture Bytes: The Employees You're Forgetting to Praise
In this solo Culture Byte episode of Culture Change RX, Sue Tetzlaff explores the power of praise and why intentional positive feedback is an essential leadership tool for elevating behavior, performance, relationships, and wo...
Escaping the Healthcare Payroll Trap (Rodney Johnson)
In this episode of Culture Change RX, Sue Tetzlaff welcomes Rodney Johnson, DHA, founder and owner of The Practice Society, for a conversation about practical innovation in healthcare, and one creative solution designed to better align...
Culture Bytes: The Power Of A Predictable Communication Rhythm
Most communication breakdowns aren't communication problems. They're system problems.In this Culture Byte episode, Sue Tetzlaff breaks down the difference between push and pull communication, and why so many teams stay stuck waiting ...
Is Your Onboarding Process Helping—or Hurting—Retention? (Julie Coneset)
In this episode of Culture Change RX, Sue Tetzlaff is joined by Capstone Transformational Coach Julie Coneset to explore one of the most overlooked drivers of employee retention: the onboarding experience.Drawing on nearly three deca...
How High-Performing Nursing Teams Prevent Excellence from Slipping (Theresa Hollinger)
In this episode of Culture Change RX, Sue Tetzlaff welcomes Theresa Hollinger, Chief Nursing Officer at Grant Regional Health Center, to discuss how Grant has sustained nursing excellence through intentional refinement of its “nursing ...
