Culture Change RX

Culture Bytes: From Average to Exceptional: Building a Strong Core in Healthcare

Sue Tetzlaff Season 1 Episode 52

Send us a Message

In this solo episode of Culture Change RX, I discuss the transformative work of Capstone Leadership Solutions in small and rural healthcare organizations. I highlight the significant improvements in employee and patient experiences achieved through a structured approach that focuses on leadership development, employee involvement and engagement, and foundational solutions. The conversation emphasizes the importance of a strong organizational core built on the strategic pillars of people, service, and quality, and how these elements contribute to sustainable growth and long term success in healthcare.

  • Employee-driven teams can contribute to significant organizational change.
  • Foundational solutions empower employees to improve patient and employee experiences.
  • Long-term growth gets easier when the people, service, and quality pillars of a healthcare organization are strong.
  • Significant improvements in employee and patient experiences are achievable in 1-2 years.
  • Change management is key to adopting any new practices.


Need help improving the culture, performance, and results of your healthcare organization? If so, let’s talk:  https://www.capstoneleadership.net/contact-us

Are we connected yet on LinkedIn? https://www.linkedin.com/in/suetetzlaff/


13th Annual Healthcare Executive Forum - June 18 (afternoon) and June 19 (morning)
High Reliability, Just Culture & Psychological Safety Made Simple focuses on breaking down these critical concepts into practical, actionable strategies tailored for senior leaders in small and rural healthcare settings. 

 🎟 Event Registration & Details

13th Annual Healthcare Executive Forum - June 18 (afternoon) and June 19 (morning)
High Reliability, Just Culture & Psychological Safety Made Simple focuses on breaking down these critical concepts into practical, actionable strategies tailored for senior leaders in small and rural healthcare settings. 

 🎟 Event Registration & Details

People on this episode