Culture Change RX
Embark on a journey to the heart of healthcare, where we dissect the driving force behind every thriving organization: its culture. Drawing on her executive background and extensive work as a strategic coach, Capstone’s co-founder Sue Tetzlaff and guests will share actionable insights and practical steps for successfully navigating the people side of the business of healthcare. Join weekly to be equipped and inspired to uplevel the culture and unlock the next level of potential in your healthcare organization.
Culture Change RX
How Attitude and Words Create Ripple Effects in Healthcare Culture
Episode Insights and Takeaways:
- Empathetic leadership is essential for employee engagement.
- Recognition can energize staff and improve morale.
- The person you report to significantly affects your work experience.
- Listening to employees is vital for organizational success.
- Building connections with staff enhances teamwork.
- Thank you notes can change lives and improve relationships.
Summary:
In this episode of Culture Change RX, Sue and Jean Scallon discuss the critical role of attitude, communication, and leadership in healthcare. Jean shares her extensive experience in behavioral health leadership and emphasizes the importance of supportive teams and effective communication in improving patient care and employee engagement. They explore how words can impact workplace culture and patient outcomes, and the significance of recognition and appreciation in fostering a positive environment.
Connect with Jean Scallon on LinkedIn: https://www.linkedin.com/in/jean-scallon-ma-fache-cyc-p-9b857621/
Reach us at CapstoneLeadership.net or info@capstoneleadership.net
