Culture Change RX
Embark on a journey to the heart of healthcare, where we dissect the driving force behind every thriving organization: its culture. Drawing on her executive background and extensive work as a strategic coach, Capstone’s co-founder Sue Tetzlaff and guests will share actionable insights and practical steps for successfully navigating the people side of the business of healthcare. Join weekly to be equipped and inspired to uplevel the culture and unlock the next level of potential in your healthcare organization.
Culture Change RX
Culture Bytes: Unpacking "Flavor-of-the-Month" Change Failures
In this Culture Byte solo episode, Sue discusses the all-to-common phenomenon described as “flavor-of-the-month” which are, in essence, failed change initiatives. She acknowledges that humans are resistant to change, even when they recognize the benefits. Sue explains the concept of diffusion and the need for a majority of employees to adopt the new way before it has staying power. She emphasizes the simplicity, yet importance, of ongoing reminders and recognition to support the adoption of change.
- Organizations that have a history of 'flavor of the month' initiatives struggle to sustain changes.
- Diffusion is the process of reaching a critical mass of employees adopting the new way, and it takes time and ongoing effort.
- Regular reminders and recognition are important tactics to support the adoption of change.
- Capstone Leadership Solutions has developed a framework for positive change in organizations, which includes addressing common barriers to change.
