Culture Change RX

Culture Bytes: 3 Leadership Training Traps

Sue Tetzlaff Season 1 Episode 20

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In this Culture Byte solo episode, Sue discusses the to-dos and not-to-dos for creating a learning culture in healthcare organizations, specifically focusing on leadership development. She emphasizes the need for internal ownership of the learning system and the involvement of a steering team to develop and onboard leaders. Sue also highlights the importance of continuous learning and the role of anchor events and the designation and development of internal experts in the process. She stresses that leadership training should not be optional and that leaders must be accountable and supported to implement the takeaways from the training. Overall, Sue provides insights and tips for creating an effective leadership learning culture.

  • Creating a learning culture in healthcare organizations requires internal ownership of the learning system.
  • A steering team consisting of senior and frontline leaders can take ownership and oversight of the processes for developing and onboarding leaders.
  • Effective leadership development is a continuous process, not an episodic event.
  • Certain leadership training events and activities should be deemed mandatory and leaders can be accountable for implementing the takeaways when they know which takeaways are deemed mandatory versus optional.
  • Planning an annual organizational leadership development plan and setting an annual calendar for training events can help ensure proper preparation, participation, and commitment.


Given that continuous learning is the backbone of effective healthcare leadership, organizations are going to want to avoid these common pitfalls in their leadership training efforts

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