Culture Change RX
Embark on a journey to the heart of healthcare, where we dissect the driving force behind every thriving organization: its culture. Drawing on her executive background and extensive work as a strategic coach, Capstone’s co-founder Sue Tetzlaff and guests will share actionable insights and practical steps for successfully navigating the people side of the business of healthcare. Join weekly to be equipped and inspired to uplevel the culture and unlock the next level of potential in your healthcare organization.
Culture Change RX
Be Your Best . . . Trustee, Leader, Employee
In this episode, Sue interviews Charisse Oland about her experiences and lessons learned in healthcare leadership and governance. Charisse highlights real world examples of strengthening leadership and governance as pathways to creating stronger organizations, including improving results and a more positive and thriving workplace culture. The conversation emphasizes the need to focus on positive behaviors and reinforce them, rather than dwelling on what went wrong.
Episode Insights and Takeaways
- Engaging employees in conversations about what the values mean in their daily behaviors is crucial.
- Focus on positive feedback and building each other up and reinforcing positive behaviors.
- Building stronger, thriving workplaces necessitates the nurturing of collaborative behaviors and maximizing board and leadership effectiveness
- Creating an effective board requires varied backgrounds and expertise, and also a great culture of leadership and collaboration.