Culture Change RX

Be Your Best . . . Trustee, Leader, Employee

Sue Tetzlaff / Charisse Oland Season 1 Episode 8

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In this episode, Sue interviews Charisse Oland about her experiences and lessons learned in healthcare leadership and governance. Charisse highlights real world examples of strengthening leadership and governance as pathways to creating stronger organizations, including improving results and a more positive and thriving workplace culture. The conversation emphasizes the need to focus on positive behaviors and reinforce them, rather than dwelling on what went wrong.


Episode Insights and Takeaways

  • Engaging employees in conversations about what the values mean in their daily behaviors is crucial.
  • Focus on positive feedback and building each other up and reinforcing positive behaviors.
  • Building stronger, thriving workplaces necessitates the nurturing of collaborative behaviors and maximizing board and leadership effectiveness
  • Creating an effective board requires varied backgrounds and expertise, and also a great culture of leadership and collaboration.

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